Building Relationships in Healthcare Logistics [VIDEO]
Bill Mohn and David Rouleau discuss building relationships with our healthcare customers (hospital systems, labs, pharmacies) as the key to providing great service. “You really have to come to the table with suggestions. That’s what they’re looking for from their logistics partner.” Bill Mohn: It was amazing to me, very eye opening and probably to […]
Logistics Insights – December Edition – The Best Logistics Articles
After a wild few years that started with COVID, the logistics sector has seen an uncontrollable acceleration in innovation and revised operations practices. You could say that 5-10 years of delivery and supply chain maturation happened in only two. Now retailers are planning localized delivery schemes, they’re dumping inventory, and the supply chain is a […]
Why Final Mile Delivery is a Business Priority in 2023
With 2023 quickly approaching, major companies like Kroger and Walmart are moving final mile to the top of their priority list. Executives, Directors, and Managers are assessing their final mile needs and the important role logistics plays in supporting the bottom line. All across the business landscape, leaders agree that now is the time to […]
Localized Inventory: The Final Mile Solution for Omni-Channel Retailers
Shoppers’ expectations for delivery speed and convenience are higher than ever. In 2021, Digital Commerce 360 reported that 68% of consumers said fast shipping motivates them to order online—and according to Shopify’s 2022 Future of Shipping and Logistics report, 58% expect free next-day delivery on orders. Meanwhile, Raydiant’s 2022 State of Consumer Behavior report states that over 44% of consumers prefer shopping in […]
What Do Major Hospital Centers and Retail Distribution Centers Have in Common?
When you think of a traditional retail distribution center, the image is vivid: a warehouse that’s stocked with inventory for a brief period before it’s sent out to retailers, wholesalers, or directly to consumers. Products include everything from clothing and furniture to consumer electronics. Close your eyes and imagine a major hospital system operating like […]
Technology Alone To Create A Final Mile Experience? Think Again
Increasingly, companies are attempting to solve their final mile problems, or even create final mile programs whole cloth, with plug-and-play software solutions. But it isn’t that easy. Using out-of-the-box or internally developed technology alone to provide real-time data, it’s just one piece of the complex puzzle that is optimizing the final mile. Can You Buy […]
6 Advantages of a Final Mile Delivery Partner
The final mile is a crucial step in a product’s journey. Even if the rest of your supply chain is organized and efficient, customers will mostly remember whether or not their package arrived safely, on time, and in line with their expectations. In other words, final mile delivery is the most visible part of the […]
The 5 Essential Teams Your Logistics Provider Should Have
Ensuring the successful final mile delivery of your goods, at the level your customers expect, requires more than just trucks and drivers. Last mile providers that consistently live up to your standards for on-time, on-budget, and damage-free last mile delivery have an ecosystem of departments that work together to make sure every facet of logistics […]
Certainty Over Speed: Manage Customer Delivery Expectations With Final Mile
With the universal adoption of smartphones, the restrictions on in-person shopping during the pandemic, and the technology savvy consumer, e-commerce is experiencing an unprecedented boom over the last two years. However, opportunity also has its challenges: the increase in online shopping, coupled with a long-standing driver shortage due to recruitment challenges, is causing congestion and […]
Brick and Mortar Retailers Are Making A Comeback
As the U.S. economy revs into high gear and pandemic restrictions lift, retail customers are getting off their couches and returning in-person to their favorite stores. According to Raydiant’s second annual State of Consumer Behavior Report last year: 33% of respondents prefer shopping at physical stores because they like to view, touch, and interact with […]
