How Consumer Trends Are Transforming Final Mile Delivery 

Customer expectations significantly shape the logistics industry, particularly in executing final mile delivery. Growing dependence on e-commerce drives the need for transparent, eco-friendly delivery options that reshape how businesses handle logistics and customer service.   Instant Gratification: Accelerating Delivery Speeds  Major e-commerce giants like Amazon have caused a notable change in customer habits: These companies highly […]

The 5 Essential Teams Your Logistics Provider Should Have

Ensuring the successful final mile delivery of your goods, at the level your customers expect, requires more than just trucks and drivers. Last mile providers that consistently live up to your standards for on-time, on-budget, and damage-free last mile delivery have an ecosystem of departments that work together to make sure every facet of logistics […]

6 Advantages of a Final Mile Delivery Partner

The final mile is a crucial step in a product’s journey. Even if the rest of your supply chain is organized and efficient, customers will remember whether or not their package arrived safely, on time, and in line with their expectations. In other words, final mile delivery is the most visible part of the process […]

Building Relationships in Healthcare Logistics [VIDEO]

Bill Mohn and David Rouleau discuss building relationships with our healthcare customers (hospital systems, labs, pharmacies) as the key to providing great service. “You really have to come to the table with suggestions. That’s what they’re looking for from their logistics partner.” Bill Mohn:  It was amazing to me, very eye opening and probably to […]

Retailers: Maximize Inventory Efficiency with Delivery from Store

For a long time, Amazon was the only “retailer” who could deliver goods in two days or less. Brick-and-mortar stores had to react to meet their customers’ rising expectations for speed and efficiency. This was particularly true during Covid, and still remains true as retailers strategize for 2024 and beyond.   This delivery from store model […]

Localized Inventory: The Final Mile Solution for Omni-Channel Retailers

Shoppers’ expectations for delivery speed and convenience are higher than ever. In 2021, Digital Commerce 360 reported that 68% of consumers said fast shipping motivates them to order online—and according to Shopify’s 2022 Future of Shipping and Logistics report, 58% expect free next-day delivery on orders.   Meanwhile, Raydiant’s 2022 State of Consumer Behavior report states that over 44% of consumers prefer shopping in […]

What Do Major Hospital Centers and Retail Distribution Centers Have in Common?

When you think of a traditional retail distribution center, the image is vivid: a warehouse that’s stocked with inventory for a brief period before it’s sent out to retailers, wholesalers, or directly to consumers. Products include everything from clothing and furniture to consumer electronics. Close your eyes and imagine a major hospital system operating like […]

Technology Alone To Create A Final Mile Experience? Think Again

Increasingly, companies are attempting to solve their final mile problems, or even create final mile programs whole cloth, with plug-and-play software solutions. But it isn’t that easy. Using out-of-the-box or internally developed technology alone to provide real-time data, it’s just one piece of the complex puzzle that is optimizing the final mile. Can You Buy […]

Logistics Insights – December Edition – The Best Logistics Articles

After a wild few years that started with COVID, the logistics sector has seen an uncontrollable acceleration in innovation and revised operations practices. You could say that 5-10 years of delivery and supply chain maturation happened in only two. Now retailers are planning localized delivery schemes, they’re dumping inventory, and the supply chain is a […]

Why Final Mile Delivery is a Business Priority in 2023

With 2023 quickly approaching, major companies like Kroger and Walmart are moving final mile to the top of their priority list. Executives, Directors, and Managers are assessing their final mile needs and the important role logistics plays in supporting the bottom line.  All across the business landscape, leaders agree that now is the time to […]