In less than a year,
the efficiency of this
lab. This translates
to significant cost
for lab testing,
and a vastly
In a highly-regulated, expensive, and life-saving
sector like healthcare, the stakes are high when
it comes to logistics. But for this laboratory, the
biggest pain point was optimizing the efficiency of
the lab technicians and appropriately staffing for
peaks and valleys in deliveries.
Inspired by the visual model that aircrafts use for
tracking package shipments, the lab was determined
to have a similar solution for tracking groundbased deliveries — one that could account for road
conditions, weather, traffic, and more in forecasted
arrival times. Although they had a concept in mind,
their model software didn’t exist— yet.
Further complicating the solution, the software
application needed to integrate with drivers’ handheld
devices to display pick up and delivery routes, provide
real-time updates, and track unexpected schedule
changes. With multiple vehicles and drivers running
routes concurrently, the data needed to be crisply
organized and visually clear.
With deep experience with the healthcare sector,
a robust in-house technology team of developers
and database engineers, and seasoned business
analysts, USPack went to work creating a bespoke
Working in close collaboration with the lab’s leadership
throughout the nine-month period, USPack’s team
built the Enterprise Schedule Planner (ESP) from the
ground up. The custom software covers all the bases
for making sure the lab is kept up-to-date and can
optimally manage its workload. ESP:
Equipped with this clear and comprehensive
visualization, the lab is now better equipped to
appropriately staff each day, advise employees on
when to take their breaks, determine when to send
staff home, and minimize paying overtime.
In less than a year, USPack transformed the efficiency of this lab. This translates to significant cost savings, faster turnaround times for lab testing, and a vastly improved employee and customer experience.
While this was a custom request, ESP is a valuable
tool that can be implemented in countless other labs
managing high-volumes of specimens on a regular basis.
USPack is uniquely positioned to support labs and healthcare providers because of our innovative, client-first approach. Though most people think of
last mile delivery as only vehicles and drivers,
in today’s world, cutting edge technology is a
must-have. USPack has exceptional in-house talent
and resources to create custom software solutions,
and to do it right the first time.
When timeliness, flexibility, and savings are essential to the health of your business, USPack delivers.